Shipping Policies
Air Bear Shipping policies
Our team works to process and ship your orders as quickly as possible. All products are shipped directly from our manufacturing site in Louisville KY. If you have any questions, please review our shipping times below or reach out to us at support@airbear.com
Orders Monday- 4pm est. Friday
Please allow one day for processing and one day for the shipment to populate in our system. Once the shipping label is in, you will receive an email with your tracking information.
Orders after 4 pm est. Friday and weekend orders
Although we enjoy making filters, our manufacturing team is off on the weekends. If you place a weekend order, you can expect to receive a shipping notification on Tuesday.
Custom Orders
If you are placing a custom order, please allow 3 days for us to manufacture your filters. You should receive a shipping notification email within 4-5 days of your purchase date.
PO Boxes
We do not ship to PO Boxes due to the size of our filters. If you input a PO Box address, we can not ship your filters until we receive a street address. If you placed an order with a PO Box address, please contact us at support@airbear.com and we will be happy to update your shipping address.